How you can pay
We accept card payments at checkout, processed by Stripe. All prices on this site are in U.S. dollars.
Your card details
Your card number is entered directly into Stripe's hosted payment fields over an encrypted connection. cheerlyz never sees, handles or stores your full card number, and we cannot retrieve it later. If you ever receive an email asking you to send card details to us, it did not come from us; forward it to support@cheerlyz.com.
When you are charged
Your card is authorized when you place the order. If we cannot fulfil the order, we cancel it and refund you in full. If you cancel within 24 hours of ordering, we refund you in full.
Sales tax and duties
Any U.S. sales tax that applies to your order is calculated and shown at checkout before you pay, so the total you confirm is the total you are charged. Import duties on the international movement of your parcel are already included in the product price; you will not be billed anything on delivery.
Refunds
Refunds are returned to the card you paid with. We cannot refund to a different card or to a bank account. We issue the refund 5-7 business days after your return reaches our returns address, and your bank then takes 3-10 business days to post it.
A payment was declined
Declines usually come from your bank, not from us, and we are not told the reason. Check the card number, expiry, CVC and billing address, then try again or use a different card. If it keeps failing, email support@cheerlyz.com.