Shipping
How long will my order take?
3-5 business days to process, then 8-12 business days in transit. That is 11-17 business days in total from the day you order.
Why is it not faster?
Your skirt is dispatched by our partner warehouse overseas and then carried to you by USPS or FedEx. We do not hold stock in a U.S. warehouse, so we do not quote a domestic delivery time.
What does shipping cost?
A flat $7.95 per order. Free once your order total reaches $60 after any discount code is applied.
Do you deliver to my state?
We deliver to the 48 contiguous states and Washington, D.C. We do not currently ship to Alaska, Hawaii, Puerto Rico, other U.S. territories or APO/FPO/DPO addresses.
Can you deliver to a P.O. Box?
Yes. Orders to a P.O. Box go with USPS, because FedEx does not deliver to P.O. Boxes.
Is there a cut-off time?
Orders placed before 6:00 PM MT, Monday to Friday, start processing the same day.
Sizing and fit
How do your sizes run?
Most skirts are offered in Small, Medium, Large and XX-Large; a few come in 1X, 2X and 3X, and one is one-size. Every product page lists the sizes that skirt is actually made in.
Do you publish garment measurements?
No. Our manufacturing partner has not supplied per-style measurements, so we do not print a chart we cannot stand behind. Email us the product name and the measurement you need and we will ask them. Our Size Guide explains how to measure yourself and what to do between two sizes.
Does a bigger size cost more?
No. Every size of a given skirt is the same price.
Are the colors accurate?
We name every color from the photo of that exact variant. Screens still differ, so a shade can look slightly different in person. If a color is not what you expected, the return is free.
Returns and refunds
How long do I have?
30 days from the day your order is delivered.
Who pays return postage?
We do. Email us and we send a prepaid label. There is no restocking fee.
What condition does the skirt need to be in?
Unworn, unwashed, tags still on, in its original packaging. Faulty or incorrect items are exempt from all of that.
When do I get my money back?
We issue the refund 5-7 business days after the return reaches our returns address in Vernon Hills, IL. Your bank then takes another 3-10 business days to post it.
Do I get the $7.95 shipping back?
Not if you simply changed your mind. Yes, in full, if the item was faulty or we sent the wrong thing.
Can I cancel?
Yes, within 24 hours of ordering. Email us your order number.
Payment and privacy
How can I pay?
By card, processed by Stripe. We never see or store your full card number.
Will I be charged customs or duty on delivery?
No. Import duties are already included in the price you see.
Do you use tracking cookies?
We use Google Analytics 4 and a Google Ads tag. You can decline advertising cookies in the banner, and you can opt out of the sale or sharing of your data on our Your Privacy Choices page.
Still stuck?
Email support@cheerlyz.com. We reply within 24 hours on business days. Our full Shipping Policy and Refund & Return Policy have the fine print.